Responsible Gaming — Play Smart, Stay Safe

Age Restriction — 18+ Policy

gc44 operates as a strictly adults-only platform. All players must be at least 18 years of age to register, deposit, or participate in any real-money gaming activity on gc44. This is not merely a guideline — it is a firm requirement that gc44 enforces through a mandatory identity and age verification process applied to every account before withdrawal privileges are activated.

At registration, you confirm that you are 18 years of age or older. gc44 reserves the right to request identity documents at any point to verify this, and any account found to belong to a person under the age of 18 will be closed immediately. Any funds deposited by an underage player will be returned to the payment source used, and winnings generated will be forfeited.

Bangladesh law and gc44's own Terms & Conditions both prohibit access by individuals under the legal gambling age. gc44 takes this obligation seriously and dedicates internal resources to detecting and preventing underage access to the platform.

Understanding Problem Gambling

The vast majority of gc44 players enjoy gaming as a leisure activity — setting a budget, having fun, and walking away when the session is over. However, for a small number of people, gambling can develop into a problem that affects their finances, relationships, and mental well-being.

Problem gambling is characterised by a persistent and recurring pattern of gambling behaviour that disrupts personal, family, or professional life. It is recognised as a behavioural condition and is not a reflection of personal weakness or moral failure. The important thing is awareness — knowing the signs and knowing that help is available.

Common Warning Signs

• Spending more money on gambling than you can comfortably afford to lose.
• Chasing losses — continuing to play in an attempt to win back money you have already lost.
• Gambling with money intended for essential expenses such as rent, food, or bills.
• Feeling irritable, anxious, or restless when not gambling or when trying to cut down.
• Lying to family members or friends about the amount of time or money spent on gambling.
• Borrowing money or selling possessions to fund gambling activity.
• Finding it difficult to stop or limit gambling despite wanting to do so.
• Neglecting work, studies, or family responsibilities because of gambling.

Remember: gambling at gc44 should always be entertainment. If it stops feeling enjoyable and starts feeling like an obligation, pressure, or escape, it is time to pause and seek support.

Self-Assessment — Know Your Habits

Honest self-reflection is one of the most powerful tools available to any player. The questions below are adapted from internationally recognised problem gambling screening frameworks. Read each one carefully and consider whether it applies to your recent gambling behaviour.

Deposit Limits

One of the most straightforward and effective responsible gaming tools gc44 offers is the ability to set a firm cap on how much money you deposit into your account over a given time period. Deposit limits help you stick to the budget you have set for yourself before you begin playing, rather than making decisions in the heat of the moment.

How Deposit Limits Work at gc44

• Daily limit: Sets the maximum total amount you can deposit within any 24-hour rolling period.
• Weekly limit: Sets a cap on total deposits within any 7-day rolling period, calculated from the moment the limit is set.
• Monthly limit: Restricts total deposits within a 30-day rolling period — useful for players who prefer to manage their gaming budget on a monthly basis.

Setting and Adjusting Limits

To set or modify a deposit limit, log in to your gc44 account, navigate to Account Settings, and select the Responsible Gaming section. From there you can enter your preferred limit for each time period.

• Lowering a limit takes effect immediately and cannot be reversed for 72 hours.
• Increasing a limit requires a mandatory 72-hour waiting period before the new, higher limit becomes active — giving you time to reconsider.
• Removing a limit entirely also requires the same 72-hour cooling-off period.

Time-Out & Cooling-Off Periods

Sometimes the best thing a player can do is simply step away for a while. gc44's time-out feature allows you to temporarily suspend your account so that you cannot place any bets or make deposits for a defined period. It is available to any gc44 player at any time, for any reason — no questions asked.

During any time-out period, gc44 will not send you any promotional emails, bonus offers, or marketing messages. Your account balance is preserved in full and will be available upon the natural expiry of your chosen time-out period. Early cancellation of a time-out is not permitted — the period must run its course.

To activate a time-out, contact gc44 support via live chat inside your account or email our responsible gaming team. Your request will be processed within minutes of being received.

Self-Exclusion

Self-exclusion is the most comprehensive responsible gaming protection gc44 offers. When you self-exclude, your gc44 account is closed and locked for a minimum period of six months. Unlike a time-out, a self-exclusion cannot be reversed — once activated, it remains in place for the full duration, regardless of any request to reopen the account during that period.

Self-Exclusion Duration Options

• 6 months: The minimum self-exclusion period. Suitable for players who need a significant break but anticipate returning to responsible gambling in the future.
• 1 year: A longer exclusion period that provides more substantial separation from gambling activity.
• 5 years: For players who need an extended period of protection while they work through underlying issues related to problem gambling.
• Permanent: A lifelong exclusion from gc44. This option is irreversible and is intended for players who have decided never to gamble on gc44 again. A permanent exclusion cannot be lifted under any circumstances.

What Happens During Self-Exclusion

• Your gc44 account is immediately deactivated — you cannot log in, deposit, or place bets.
• All pending bonuses and promotions are cancelled. Bonus balances are forfeited.
• Any remaining real-money balance will be returned to you via your registered payment method.
• gc44 will immediately suppress all marketing communications to your registered email address and phone number.
• gc44 will take reasonable technical measures to prevent you from opening a new account during the exclusion period.

How to Request Self-Exclusion

To self-exclude from gc44, contact our responsible gaming support team directly via the live chat available inside your account, or send an email to support gc44.app with the subject line "Self-Exclusion Request". Please include your registered email address or mobile number and your chosen exclusion duration. All self-exclusion requests are processed as a priority and will be actioned within one hour of receipt during support hours.

Protecting Minors

gc44 takes its responsibility to prevent underage gambling with the utmost seriousness. If you share a device with family members — including children or teenagers — we urge you to take the following practical steps to prevent unauthorised access to your gc44 account:

• Log out after every session: Never leave your gc44 account open and unattended on a shared device, particularly if children are present in the household.
• Use a strong, unique password: Choose a password that is not easily guessable by family members, and do not write it down in a location accessible to others in your home.
• Enable device-level parental controls: Most Android and iOS devices include built-in parental control settings that can restrict access to gambling-related websites and applications.
• Consider third-party filtering software: Parental control software can be installed on home computers and mobile devices to block access to online gambling platforms at the network level, providing an additional layer of protection.
• Have an open conversation: Talk to young people in your household about the risks of underage gambling in plain, age-appropriate language. Awareness is a powerful preventative tool.

Getting Help & Support

You do not have to manage gambling-related concerns alone. gc44's responsible gaming support team is available 24 hours a day, 7 days a week to help you activate limits, request a time-out, or initiate self-exclusion. All conversations are treated with complete confidentiality.

Beyond gc44 itself, we encourage players who are struggling with problem gambling to reach out to professional support organisations. Seeking help early makes a meaningful difference — these services exist to support you, not to judge you.

gc44 also maintains an internal responsible gaming monitoring programme. Our team regularly reviews account activity for signs of problematic gambling patterns, and may proactively reach out to players whose behaviour suggests they may benefit from support or self-imposed limits. These outreach communications are always handled sensitively and in strict confidence.